Shipping policy
Shipping Policy
Rivan Trends – Luxury Phone Accessories
Thank you for shopping with Rivan Trends. We aim to deliver your order safely and on time.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
2. Delivery Time
- Estimated delivery time is 3–7 business days, depending on your location.
- Delivery timelines may vary due to courier delays or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, a tracking link will be shared via SMS or email.
5. Delays & Liability
- Rivan Trends is not responsible for delays caused by courier partners or incorrect shipping details provided by the customer.
6. Damaged Packages
- If you receive a damaged package, please contact us within 48 hours with photos or an unboxing video for assistance.